General
Web/PC Settings
XpressPost (Posting from a Loan Origination Software)
I am a Trial / IMX Exchange Broker Member. How can I learn more about posting loans? If you are trying to setup your Loan Origination software for posting, refer to our XpressNotes section of help. For what happens after you post your loan, you may refer to our IMX Broker User Guide section. It is also highly recommended that you attend a free IMX New Member Orientation session. The session is interactive in which you will join a conference call and web session. You will be able to view the trainers screen and ask pertinent questions. Click the Training link on the left side of the page for more information. I get an invalid username message. What is wrong? Remember the Username and Password are case sensitive, e.g., JSmith. Enter your assigned Username and Password (by default the last 5 digits of your Social Security Number). Please send a message to customerservice@imx.com, with a subject of password recovery. The message should include your name, company name and company state. How do I change my password? Your password can be changed by clicking on the Options button on the upper right corner after you have signed in and launched the IMX Exchange window. I forgot my username and password. How do I find out what it is? Click on the following link and provide the requested information. https://www.imx.com/broker_index/forgotpassword.asp. You will receive a response within one business day. I randomly receive the following error "Error: An error condition has occurred. It is possible that you are no longer connected to IMX." What is causing this? This error is produced when multiple users are sharing a username and password. The system is designed for a single user to be accessing an account. The most recent person to sign in boots the other that is sharing the userid. The way to resolve this is to add the new user to the existing IMX account. There is no charge to add additional users. Please go to the Account Maintenance section, download the "Add User Form" and follow the instructions. There are no additional fees for adding users. PC/Web What kind of PC/Internet connection do I need to have in order to use IMX Exchange? PC Recommended - Pentium III or better, 128MB Ram or better, Windows 2000 or XP Professional. IMX Exchange will not work with Apple PCs and may not work properly with Windows XP Home or Windows ME. Browser - Internet Explorer 5.5 or better, 128 bit encryption. IMX Exchange may not work properly with Netscape, Mozilla, AOL or MSN browsers. Internet Connection Recommended - DSL, Cable or LAN connection. IMX Exchange may not work properly with dial up connections. What Internet Option settings should I have in my Internet Explorer in order to use IMX Exchange? Your browser needs to have a Medium Security Settings for Internet and Medium Settings for Privacy. Below are the steps to check or change these. Open an internet browser Click on Tools from the main menu Select Internet Options Click on the Security Tabŕ Click on the Default button Click on the Privacy Tab ŕ Click on the Default button Click Apply on the bottom right of the box. Click on OK to close the window. I successfully sign in through the IMX Website and press the go button, nothing happens. What am I doing wrong? You more than likely have a popup blocking software installed on your PC. Popular programs such as Yahoo! Companion, Google Toolbar and MSN toolbar have built in popup blockers. Windows XP Service pack 2 has a built in popup blocker integrated into Internet Explorer. Please set the software to allow popups from www.imx.com or disable the popup blocker. See your vendor specific software for instructions. I have a popup blocking software. Will it affect my use of IMX Exchange? Popup blocking software should be set to allow popups from www.imx.com. Once this has been set up there is no interference. The other option is to disable the popup blocking software while using IMX Exchange. When I try and sign in my screen stays locked with "One Moment Please…" How do I fix this? This is caused by a java version conflict. Do the following to correct this: Open an Internet browser window, Go to the Tool Menu at the top of the screen and choose Internet Options, Click on the advanced tab, you will see a checkbox that says Java 2 v1.4.2_03 for <applet> (requires restart). If you see this, go to 5 If you do NOT see this check this check box, you will need to install the Java plug in that is required. Go to www.java.com to complete the free download. On the java site, click on the Get It Now button and follow the instructions. After the download is complete, repeat one through three. Turn this checkbox off. Close your browser and open a new one. The problem should be fixed. I have posted a loan as a piggyback and want to uncheck the box. How do I do this? All data fields can be entered and edited at any time except for lien position and piggybacks. If you need to change wither one of these, you will have to cancel (delete) the loan from IMX Exchange and repost it. If this was posted directly from your loan origination software it is just a few mouse clicks. This should take care of the issue for you. I want to change the lien position of a loan and am not allowed to do so. How do I do this? All data fields can be entered and edited at any time except for lien position and piggybacks. If you need to change wither one of these, you will have to cancel (delete) the loan from IMX Exchange and repost it. If this was posted directly from your loan origination software it is just a few mouse clicks. This should take care of the issue for you. Are there any other methods of data input other than posting directly from loan origination software or manually keying in borrower information? IMX Exchange also accepts fannie mae format (DU 3.0 or higher) files. You may use the IMX Exchange import function to browse to and import the information stored in the DU files. You will be prompted upon the successful import of the file and if any required information is still missing. XpressPost (Posting from a Loan Origination Software) I get an invalid username message. What is wrong? Remember the Username and Password are case sensitive, e.g., JSmith. Enter your assigned Username and Password (by default the last 5 digits of your Social Security Number). How do I store/enter my IMX Username and Password in Calyx Point? Open a borrower file Click on Interfaces Select Internet Services Select IMX from the vendor drop down list Click on the Go To IMX button. The IMX Config menu will load. Click on the Enter UserID and Password button. Enter your UserID and Password. These are case sensitive. Press OK. The updated info has now been updated. I am posting a loan from Calyx Point and receive an "Invalid Social Security Error." How do I fix this? This error usually occurs when a co-borrower was added and then deleted. . This error will be returned when attempting to post a loan if there is any information including a blank character in ANY of the co-borrower fields. To resolve this issue: Open your borrower file in question within Point. Go to the co-borrower screen. Tab through EVERY field and press the backspace key to ensure that each field is blank. If there is anything in any of the fields, the system will look for a SSN which will not be there and return the error. After you have tabbed through every field, save the borrower file. Attempt to post the loan. The issue should be resolved. I posted a loan from my loan origination software, nothing happens. What am I doing wrong? If you have a popup blocking software, you will have to allow popups from trading.imx.com. In most cases, the loan will still post even though it seems nothing is happening. Sign in directly on www.imxexchange.com and go to your pending loans to see if your loan has posted. When attempting to post my loan from my Loan Origination software (Point, Genesis, Byte, Contour), a window pops up that says -"To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer with a blank internet page. Click here for options…)" What do I need to do to get my pricing? This is a new feature that is specific to Windows XP Service Pack 2's built in firewall. IMX Exchange uses an Active X plugin built with Java software. You have to configure your PC to allow use of this plug in. In the window, in which you receive the message, click the line that reads - Click here for more options… Three options will be displayed. Choose Allow Blocked Content. You will receive a dialog box that asks - Are you sure you want to let the file run active content? Select Yes. The page will refresh and the matches will be displayed. For complete information, please see IMX Exchange's online posting guide XpressNotes. About Us Contact Us All content Copyright 2008, IMX®, Inc. 3941 Park Drive, Suite 20-138, El Dorado Hills, CA 95762. By using our site, you agree to our Terms Of Use.
I get an invalid username message. What is wrong? Remember the Username and Password are case sensitive, e.g., JSmith. Enter your assigned Username and Password (by default the last 5 digits of your Social Security Number). Please send a message to customerservice@imx.com, with a subject of password recovery. The message should include your name, company name and company state. How do I change my password? Your password can be changed by clicking on the Options button on the upper right corner after you have signed in and launched the IMX Exchange window. I forgot my username and password. How do I find out what it is? Click on the following link and provide the requested information. https://www.imx.com/broker_index/forgotpassword.asp. You will receive a response within one business day. I randomly receive the following error "Error: An error condition has occurred. It is possible that you are no longer connected to IMX." What is causing this? This error is produced when multiple users are sharing a username and password. The system is designed for a single user to be accessing an account. The most recent person to sign in boots the other that is sharing the userid. The way to resolve this is to add the new user to the existing IMX account. There is no charge to add additional users. Please go to the Account Maintenance section, download the "Add User Form" and follow the instructions. There are no additional fees for adding users. PC/Web What kind of PC/Internet connection do I need to have in order to use IMX Exchange? PC Recommended - Pentium III or better, 128MB Ram or better, Windows 2000 or XP Professional. IMX Exchange will not work with Apple PCs and may not work properly with Windows XP Home or Windows ME. Browser - Internet Explorer 5.5 or better, 128 bit encryption. IMX Exchange may not work properly with Netscape, Mozilla, AOL or MSN browsers. Internet Connection Recommended - DSL, Cable or LAN connection. IMX Exchange may not work properly with dial up connections. What Internet Option settings should I have in my Internet Explorer in order to use IMX Exchange? Your browser needs to have a Medium Security Settings for Internet and Medium Settings for Privacy. Below are the steps to check or change these. Open an internet browser Click on Tools from the main menu Select Internet Options Click on the Security Tabŕ Click on the Default button Click on the Privacy Tab ŕ Click on the Default button Click Apply on the bottom right of the box. Click on OK to close the window. I successfully sign in through the IMX Website and press the go button, nothing happens. What am I doing wrong? You more than likely have a popup blocking software installed on your PC. Popular programs such as Yahoo! Companion, Google Toolbar and MSN toolbar have built in popup blockers. Windows XP Service pack 2 has a built in popup blocker integrated into Internet Explorer. Please set the software to allow popups from www.imx.com or disable the popup blocker. See your vendor specific software for instructions. I have a popup blocking software. Will it affect my use of IMX Exchange? Popup blocking software should be set to allow popups from www.imx.com. Once this has been set up there is no interference. The other option is to disable the popup blocking software while using IMX Exchange. When I try and sign in my screen stays locked with "One Moment Please…" How do I fix this? This is caused by a java version conflict. Do the following to correct this: Open an Internet browser window, Go to the Tool Menu at the top of the screen and choose Internet Options, Click on the advanced tab, you will see a checkbox that says Java 2 v1.4.2_03 for <applet> (requires restart). If you see this, go to 5 If you do NOT see this check this check box, you will need to install the Java plug in that is required. Go to www.java.com to complete the free download. On the java site, click on the Get It Now button and follow the instructions. After the download is complete, repeat one through three. Turn this checkbox off. Close your browser and open a new one. The problem should be fixed. I have posted a loan as a piggyback and want to uncheck the box. How do I do this? All data fields can be entered and edited at any time except for lien position and piggybacks. If you need to change wither one of these, you will have to cancel (delete) the loan from IMX Exchange and repost it. If this was posted directly from your loan origination software it is just a few mouse clicks. This should take care of the issue for you. I want to change the lien position of a loan and am not allowed to do so. How do I do this? All data fields can be entered and edited at any time except for lien position and piggybacks. If you need to change wither one of these, you will have to cancel (delete) the loan from IMX Exchange and repost it. If this was posted directly from your loan origination software it is just a few mouse clicks. This should take care of the issue for you. Are there any other methods of data input other than posting directly from loan origination software or manually keying in borrower information? IMX Exchange also accepts fannie mae format (DU 3.0 or higher) files. You may use the IMX Exchange import function to browse to and import the information stored in the DU files. You will be prompted upon the successful import of the file and if any required information is still missing. XpressPost (Posting from a Loan Origination Software) I get an invalid username message. What is wrong? Remember the Username and Password are case sensitive, e.g., JSmith. Enter your assigned Username and Password (by default the last 5 digits of your Social Security Number). How do I store/enter my IMX Username and Password in Calyx Point? Open a borrower file Click on Interfaces Select Internet Services Select IMX from the vendor drop down list Click on the Go To IMX button. The IMX Config menu will load. Click on the Enter UserID and Password button. Enter your UserID and Password. These are case sensitive. Press OK. The updated info has now been updated. I am posting a loan from Calyx Point and receive an "Invalid Social Security Error." How do I fix this? This error usually occurs when a co-borrower was added and then deleted. . This error will be returned when attempting to post a loan if there is any information including a blank character in ANY of the co-borrower fields. To resolve this issue: Open your borrower file in question within Point. Go to the co-borrower screen. Tab through EVERY field and press the backspace key to ensure that each field is blank. If there is anything in any of the fields, the system will look for a SSN which will not be there and return the error. After you have tabbed through every field, save the borrower file. Attempt to post the loan. The issue should be resolved. I posted a loan from my loan origination software, nothing happens. What am I doing wrong? If you have a popup blocking software, you will have to allow popups from trading.imx.com. In most cases, the loan will still post even though it seems nothing is happening. Sign in directly on www.imxexchange.com and go to your pending loans to see if your loan has posted. When attempting to post my loan from my Loan Origination software (Point, Genesis, Byte, Contour), a window pops up that says -"To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer with a blank internet page. Click here for options…)" What do I need to do to get my pricing? This is a new feature that is specific to Windows XP Service Pack 2's built in firewall. IMX Exchange uses an Active X plugin built with Java software. You have to configure your PC to allow use of this plug in. In the window, in which you receive the message, click the line that reads - Click here for more options… Three options will be displayed. Choose Allow Blocked Content. You will receive a dialog box that asks - Are you sure you want to let the file run active content? Select Yes. The page will refresh and the matches will be displayed. For complete information, please see IMX Exchange's online posting guide XpressNotes. About Us Contact Us All content Copyright 2008, IMX®, Inc. 3941 Park Drive, Suite 20-138, El Dorado Hills, CA 95762. By using our site, you agree to our Terms Of Use.
How do I change my password? Your password can be changed by clicking on the Options button on the upper right corner after you have signed in and launched the IMX Exchange window. I forgot my username and password. How do I find out what it is? Click on the following link and provide the requested information. https://www.imx.com/broker_index/forgotpassword.asp. You will receive a response within one business day. I randomly receive the following error "Error: An error condition has occurred. It is possible that you are no longer connected to IMX." What is causing this? This error is produced when multiple users are sharing a username and password. The system is designed for a single user to be accessing an account. The most recent person to sign in boots the other that is sharing the userid. The way to resolve this is to add the new user to the existing IMX account. There is no charge to add additional users. Please go to the Account Maintenance section, download the "Add User Form" and follow the instructions. There are no additional fees for adding users. PC/Web What kind of PC/Internet connection do I need to have in order to use IMX Exchange? PC Recommended - Pentium III or better, 128MB Ram or better, Windows 2000 or XP Professional. IMX Exchange will not work with Apple PCs and may not work properly with Windows XP Home or Windows ME. Browser - Internet Explorer 5.5 or better, 128 bit encryption. IMX Exchange may not work properly with Netscape, Mozilla, AOL or MSN browsers. Internet Connection Recommended - DSL, Cable or LAN connection. IMX Exchange may not work properly with dial up connections. What Internet Option settings should I have in my Internet Explorer in order to use IMX Exchange? Your browser needs to have a Medium Security Settings for Internet and Medium Settings for Privacy. Below are the steps to check or change these. Open an internet browser Click on Tools from the main menu Select Internet Options Click on the Security Tabŕ Click on the Default button Click on the Privacy Tab ŕ Click on the Default button Click Apply on the bottom right of the box. Click on OK to close the window. I successfully sign in through the IMX Website and press the go button, nothing happens. What am I doing wrong? You more than likely have a popup blocking software installed on your PC. Popular programs such as Yahoo! Companion, Google Toolbar and MSN toolbar have built in popup blockers. Windows XP Service pack 2 has a built in popup blocker integrated into Internet Explorer. Please set the software to allow popups from www.imx.com or disable the popup blocker. See your vendor specific software for instructions. I have a popup blocking software. Will it affect my use of IMX Exchange? Popup blocking software should be set to allow popups from www.imx.com. Once this has been set up there is no interference. The other option is to disable the popup blocking software while using IMX Exchange. When I try and sign in my screen stays locked with "One Moment Please…" How do I fix this? This is caused by a java version conflict. Do the following to correct this: Open an Internet browser window, Go to the Tool Menu at the top of the screen and choose Internet Options, Click on the advanced tab, you will see a checkbox that says Java 2 v1.4.2_03 for <applet> (requires restart). If you see this, go to 5 If you do NOT see this check this check box, you will need to install the Java plug in that is required. Go to www.java.com to complete the free download. On the java site, click on the Get It Now button and follow the instructions. After the download is complete, repeat one through three. Turn this checkbox off. Close your browser and open a new one. The problem should be fixed. I have posted a loan as a piggyback and want to uncheck the box. How do I do this? All data fields can be entered and edited at any time except for lien position and piggybacks. If you need to change wither one of these, you will have to cancel (delete) the loan from IMX Exchange and repost it. If this was posted directly from your loan origination software it is just a few mouse clicks. This should take care of the issue for you. I want to change the lien position of a loan and am not allowed to do so. How do I do this? All data fields can be entered and edited at any time except for lien position and piggybacks. If you need to change wither one of these, you will have to cancel (delete) the loan from IMX Exchange and repost it. If this was posted directly from your loan origination software it is just a few mouse clicks. This should take care of the issue for you. Are there any other methods of data input other than posting directly from loan origination software or manually keying in borrower information? IMX Exchange also accepts fannie mae format (DU 3.0 or higher) files. You may use the IMX Exchange import function to browse to and import the information stored in the DU files. You will be prompted upon the successful import of the file and if any required information is still missing. XpressPost (Posting from a Loan Origination Software) I get an invalid username message. What is wrong? Remember the Username and Password are case sensitive, e.g., JSmith. Enter your assigned Username and Password (by default the last 5 digits of your Social Security Number). How do I store/enter my IMX Username and Password in Calyx Point? Open a borrower file Click on Interfaces Select Internet Services Select IMX from the vendor drop down list Click on the Go To IMX button. The IMX Config menu will load. Click on the Enter UserID and Password button. Enter your UserID and Password. These are case sensitive. Press OK. The updated info has now been updated. I am posting a loan from Calyx Point and receive an "Invalid Social Security Error." How do I fix this? This error usually occurs when a co-borrower was added and then deleted. . This error will be returned when attempting to post a loan if there is any information including a blank character in ANY of the co-borrower fields. To resolve this issue: Open your borrower file in question within Point. Go to the co-borrower screen. Tab through EVERY field and press the backspace key to ensure that each field is blank. If there is anything in any of the fields, the system will look for a SSN which will not be there and return the error. After you have tabbed through every field, save the borrower file. Attempt to post the loan. The issue should be resolved. I posted a loan from my loan origination software, nothing happens. What am I doing wrong? If you have a popup blocking software, you will have to allow popups from trading.imx.com. In most cases, the loan will still post even though it seems nothing is happening. Sign in directly on www.imxexchange.com and go to your pending loans to see if your loan has posted. When attempting to post my loan from my Loan Origination software (Point, Genesis, Byte, Contour), a window pops up that says -"To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer with a blank internet page. Click here for options…)" What do I need to do to get my pricing? This is a new feature that is specific to Windows XP Service Pack 2's built in firewall. IMX Exchange uses an Active X plugin built with Java software. You have to configure your PC to allow use of this plug in. In the window, in which you receive the message, click the line that reads - Click here for more options… Three options will be displayed. Choose Allow Blocked Content. You will receive a dialog box that asks - Are you sure you want to let the file run active content? Select Yes. The page will refresh and the matches will be displayed. For complete information, please see IMX Exchange's online posting guide XpressNotes. About Us Contact Us All content Copyright 2008, IMX®, Inc. 3941 Park Drive, Suite 20-138, El Dorado Hills, CA 95762. By using our site, you agree to our Terms Of Use.
I forgot my username and password. How do I find out what it is? Click on the following link and provide the requested information. https://www.imx.com/broker_index/forgotpassword.asp. You will receive a response within one business day.
I randomly receive the following error "Error: An error condition has occurred. It is possible that you are no longer connected to IMX." What is causing this? This error is produced when multiple users are sharing a username and password. The system is designed for a single user to be accessing an account. The most recent person to sign in boots the other that is sharing the userid. The way to resolve this is to add the new user to the existing IMX account. There is no charge to add additional users. Please go to the Account Maintenance section, download the "Add User Form" and follow the instructions. There are no additional fees for adding users. PC/Web What kind of PC/Internet connection do I need to have in order to use IMX Exchange? PC Recommended - Pentium III or better, 128MB Ram or better, Windows 2000 or XP Professional. IMX Exchange will not work with Apple PCs and may not work properly with Windows XP Home or Windows ME. Browser - Internet Explorer 5.5 or better, 128 bit encryption. IMX Exchange may not work properly with Netscape, Mozilla, AOL or MSN browsers. Internet Connection Recommended - DSL, Cable or LAN connection. IMX Exchange may not work properly with dial up connections. What Internet Option settings should I have in my Internet Explorer in order to use IMX Exchange? Your browser needs to have a Medium Security Settings for Internet and Medium Settings for Privacy. Below are the steps to check or change these. Open an internet browser Click on Tools from the main menu Select Internet Options Click on the Security Tabŕ Click on the Default button Click on the Privacy Tab ŕ Click on the Default button Click Apply on the bottom right of the box. Click on OK to close the window. I successfully sign in through the IMX Website and press the go button, nothing happens. What am I doing wrong? You more than likely have a popup blocking software installed on your PC. Popular programs such as Yahoo! Companion, Google Toolbar and MSN toolbar have built in popup blockers. Windows XP Service pack 2 has a built in popup blocker integrated into Internet Explorer. Please set the software to allow popups from www.imx.com or disable the popup blocker. See your vendor specific software for instructions. I have a popup blocking software. Will it affect my use of IMX Exchange? Popup blocking software should be set to allow popups from www.imx.com. Once this has been set up there is no interference. The other option is to disable the popup blocking software while using IMX Exchange. When I try and sign in my screen stays locked with "One Moment Please…" How do I fix this? This is caused by a java version conflict. Do the following to correct this: Open an Internet browser window, Go to the Tool Menu at the top of the screen and choose Internet Options, Click on the advanced tab, you will see a checkbox that says Java 2 v1.4.2_03 for <applet> (requires restart). If you see this, go to 5 If you do NOT see this check this check box, you will need to install the Java plug in that is required. Go to www.java.com to complete the free download. On the java site, click on the Get It Now button and follow the instructions. After the download is complete, repeat one through three. Turn this checkbox off. Close your browser and open a new one. The problem should be fixed. I have posted a loan as a piggyback and want to uncheck the box. How do I do this? All data fields can be entered and edited at any time except for lien position and piggybacks. If you need to change wither one of these, you will have to cancel (delete) the loan from IMX Exchange and repost it. If this was posted directly from your loan origination software it is just a few mouse clicks. This should take care of the issue for you. I want to change the lien position of a loan and am not allowed to do so. How do I do this? All data fields can be entered and edited at any time except for lien position and piggybacks. If you need to change wither one of these, you will have to cancel (delete) the loan from IMX Exchange and repost it. If this was posted directly from your loan origination software it is just a few mouse clicks. This should take care of the issue for you. Are there any other methods of data input other than posting directly from loan origination software or manually keying in borrower information? IMX Exchange also accepts fannie mae format (DU 3.0 or higher) files. You may use the IMX Exchange import function to browse to and import the information stored in the DU files. You will be prompted upon the successful import of the file and if any required information is still missing. XpressPost (Posting from a Loan Origination Software) I get an invalid username message. What is wrong? Remember the Username and Password are case sensitive, e.g., JSmith. Enter your assigned Username and Password (by default the last 5 digits of your Social Security Number). How do I store/enter my IMX Username and Password in Calyx Point? Open a borrower file Click on Interfaces Select Internet Services Select IMX from the vendor drop down list Click on the Go To IMX button. The IMX Config menu will load. Click on the Enter UserID and Password button. Enter your UserID and Password. These are case sensitive. Press OK. The updated info has now been updated. I am posting a loan from Calyx Point and receive an "Invalid Social Security Error." How do I fix this? This error usually occurs when a co-borrower was added and then deleted. . This error will be returned when attempting to post a loan if there is any information including a blank character in ANY of the co-borrower fields. To resolve this issue: Open your borrower file in question within Point. Go to the co-borrower screen. Tab through EVERY field and press the backspace key to ensure that each field is blank. If there is anything in any of the fields, the system will look for a SSN which will not be there and return the error. After you have tabbed through every field, save the borrower file. Attempt to post the loan. The issue should be resolved. I posted a loan from my loan origination software, nothing happens. What am I doing wrong? If you have a popup blocking software, you will have to allow popups from trading.imx.com. In most cases, the loan will still post even though it seems nothing is happening. Sign in directly on www.imxexchange.com and go to your pending loans to see if your loan has posted. When attempting to post my loan from my Loan Origination software (Point, Genesis, Byte, Contour), a window pops up that says -"To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer with a blank internet page. Click here for options…)" What do I need to do to get my pricing? This is a new feature that is specific to Windows XP Service Pack 2's built in firewall. IMX Exchange uses an Active X plugin built with Java software. You have to configure your PC to allow use of this plug in. In the window, in which you receive the message, click the line that reads - Click here for more options… Three options will be displayed. Choose Allow Blocked Content. You will receive a dialog box that asks - Are you sure you want to let the file run active content? Select Yes. The page will refresh and the matches will be displayed. For complete information, please see IMX Exchange's online posting guide XpressNotes. About Us Contact Us All content Copyright 2008, IMX®, Inc. 3941 Park Drive, Suite 20-138, El Dorado Hills, CA 95762. By using our site, you agree to our Terms Of Use.
PC/Web
What kind of PC/Internet connection do I need to have in order to use IMX Exchange? PC Recommended - Pentium III or better, 128MB Ram or better, Windows 2000 or XP Professional. IMX Exchange will not work with Apple PCs and may not work properly with Windows XP Home or Windows ME. Browser - Internet Explorer 5.5 or better, 128 bit encryption. IMX Exchange may not work properly with Netscape, Mozilla, AOL or MSN browsers. Internet Connection Recommended - DSL, Cable or LAN connection. IMX Exchange may not work properly with dial up connections. What Internet Option settings should I have in my Internet Explorer in order to use IMX Exchange? Your browser needs to have a Medium Security Settings for Internet and Medium Settings for Privacy. Below are the steps to check or change these. Open an internet browser Click on Tools from the main menu Select Internet Options Click on the Security Tabŕ Click on the Default button Click on the Privacy Tab ŕ Click on the Default button Click Apply on the bottom right of the box. Click on OK to close the window. I successfully sign in through the IMX Website and press the go button, nothing happens. What am I doing wrong? You more than likely have a popup blocking software installed on your PC. Popular programs such as Yahoo! Companion, Google Toolbar and MSN toolbar have built in popup blockers. Windows XP Service pack 2 has a built in popup blocker integrated into Internet Explorer. Please set the software to allow popups from www.imx.com or disable the popup blocker. See your vendor specific software for instructions. I have a popup blocking software. Will it affect my use of IMX Exchange? Popup blocking software should be set to allow popups from www.imx.com. Once this has been set up there is no interference. The other option is to disable the popup blocking software while using IMX Exchange. When I try and sign in my screen stays locked with "One Moment Please…" How do I fix this? This is caused by a java version conflict. Do the following to correct this: Open an Internet browser window, Go to the Tool Menu at the top of the screen and choose Internet Options, Click on the advanced tab, you will see a checkbox that says Java 2 v1.4.2_03 for <applet> (requires restart). If you see this, go to 5 If you do NOT see this check this check box, you will need to install the Java plug in that is required. Go to www.java.com to complete the free download. On the java site, click on the Get It Now button and follow the instructions. After the download is complete, repeat one through three. Turn this checkbox off. Close your browser and open a new one. The problem should be fixed. I have posted a loan as a piggyback and want to uncheck the box. How do I do this? All data fields can be entered and edited at any time except for lien position and piggybacks. If you need to change wither one of these, you will have to cancel (delete) the loan from IMX Exchange and repost it. If this was posted directly from your loan origination software it is just a few mouse clicks. This should take care of the issue for you. I want to change the lien position of a loan and am not allowed to do so. How do I do this? All data fields can be entered and edited at any time except for lien position and piggybacks. If you need to change wither one of these, you will have to cancel (delete) the loan from IMX Exchange and repost it. If this was posted directly from your loan origination software it is just a few mouse clicks. This should take care of the issue for you. Are there any other methods of data input other than posting directly from loan origination software or manually keying in borrower information? IMX Exchange also accepts fannie mae format (DU 3.0 or higher) files. You may use the IMX Exchange import function to browse to and import the information stored in the DU files. You will be prompted upon the successful import of the file and if any required information is still missing. XpressPost (Posting from a Loan Origination Software) I get an invalid username message. What is wrong? Remember the Username and Password are case sensitive, e.g., JSmith. Enter your assigned Username and Password (by default the last 5 digits of your Social Security Number). How do I store/enter my IMX Username and Password in Calyx Point? Open a borrower file Click on Interfaces Select Internet Services Select IMX from the vendor drop down list Click on the Go To IMX button. The IMX Config menu will load. Click on the Enter UserID and Password button. Enter your UserID and Password. These are case sensitive. Press OK. The updated info has now been updated. I am posting a loan from Calyx Point and receive an "Invalid Social Security Error." How do I fix this? This error usually occurs when a co-borrower was added and then deleted. . This error will be returned when attempting to post a loan if there is any information including a blank character in ANY of the co-borrower fields. To resolve this issue: Open your borrower file in question within Point. Go to the co-borrower screen. Tab through EVERY field and press the backspace key to ensure that each field is blank. If there is anything in any of the fields, the system will look for a SSN which will not be there and return the error. After you have tabbed through every field, save the borrower file. Attempt to post the loan. The issue should be resolved. I posted a loan from my loan origination software, nothing happens. What am I doing wrong? If you have a popup blocking software, you will have to allow popups from trading.imx.com. In most cases, the loan will still post even though it seems nothing is happening. Sign in directly on www.imxexchange.com and go to your pending loans to see if your loan has posted. When attempting to post my loan from my Loan Origination software (Point, Genesis, Byte, Contour), a window pops up that says -"To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer with a blank internet page. Click here for options…)" What do I need to do to get my pricing? This is a new feature that is specific to Windows XP Service Pack 2's built in firewall. IMX Exchange uses an Active X plugin built with Java software. You have to configure your PC to allow use of this plug in. In the window, in which you receive the message, click the line that reads - Click here for more options… Three options will be displayed. Choose Allow Blocked Content. You will receive a dialog box that asks - Are you sure you want to let the file run active content? Select Yes. The page will refresh and the matches will be displayed. For complete information, please see IMX Exchange's online posting guide XpressNotes. About Us Contact Us All content Copyright 2008, IMX®, Inc. 3941 Park Drive, Suite 20-138, El Dorado Hills, CA 95762. By using our site, you agree to our Terms Of Use.
What Internet Option settings should I have in my Internet Explorer in order to use IMX Exchange? Your browser needs to have a Medium Security Settings for Internet and Medium Settings for Privacy. Below are the steps to check or change these. Open an internet browser Click on Tools from the main menu Select Internet Options Click on the Security Tabŕ Click on the Default button Click on the Privacy Tab ŕ Click on the Default button Click Apply on the bottom right of the box. Click on OK to close the window. I successfully sign in through the IMX Website and press the go button, nothing happens. What am I doing wrong? You more than likely have a popup blocking software installed on your PC. Popular programs such as Yahoo! Companion, Google Toolbar and MSN toolbar have built in popup blockers. Windows XP Service pack 2 has a built in popup blocker integrated into Internet Explorer. Please set the software to allow popups from www.imx.com or disable the popup blocker. See your vendor specific software for instructions. I have a popup blocking software. Will it affect my use of IMX Exchange? Popup blocking software should be set to allow popups from www.imx.com. Once this has been set up there is no interference. The other option is to disable the popup blocking software while using IMX Exchange. When I try and sign in my screen stays locked with "One Moment Please…" How do I fix this? This is caused by a java version conflict. Do the following to correct this: Open an Internet browser window, Go to the Tool Menu at the top of the screen and choose Internet Options, Click on the advanced tab, you will see a checkbox that says Java 2 v1.4.2_03 for <applet> (requires restart). If you see this, go to 5 If you do NOT see this check this check box, you will need to install the Java plug in that is required. Go to www.java.com to complete the free download. On the java site, click on the Get It Now button and follow the instructions. After the download is complete, repeat one through three. Turn this checkbox off. Close your browser and open a new one. The problem should be fixed. I have posted a loan as a piggyback and want to uncheck the box. How do I do this? All data fields can be entered and edited at any time except for lien position and piggybacks. If you need to change wither one of these, you will have to cancel (delete) the loan from IMX Exchange and repost it. If this was posted directly from your loan origination software it is just a few mouse clicks. This should take care of the issue for you. I want to change the lien position of a loan and am not allowed to do so. How do I do this? All data fields can be entered and edited at any time except for lien position and piggybacks. If you need to change wither one of these, you will have to cancel (delete) the loan from IMX Exchange and repost it. If this was posted directly from your loan origination software it is just a few mouse clicks. This should take care of the issue for you. Are there any other methods of data input other than posting directly from loan origination software or manually keying in borrower information? IMX Exchange also accepts fannie mae format (DU 3.0 or higher) files. You may use the IMX Exchange import function to browse to and import the information stored in the DU files. You will be prompted upon the successful import of the file and if any required information is still missing. XpressPost (Posting from a Loan Origination Software) I get an invalid username message. What is wrong? Remember the Username and Password are case sensitive, e.g., JSmith. Enter your assigned Username and Password (by default the last 5 digits of your Social Security Number). How do I store/enter my IMX Username and Password in Calyx Point? Open a borrower file Click on Interfaces Select Internet Services Select IMX from the vendor drop down list Click on the Go To IMX button. The IMX Config menu will load. Click on the Enter UserID and Password button. Enter your UserID and Password. These are case sensitive. Press OK. The updated info has now been updated. I am posting a loan from Calyx Point and receive an "Invalid Social Security Error." How do I fix this? This error usually occurs when a co-borrower was added and then deleted. . This error will be returned when attempting to post a loan if there is any information including a blank character in ANY of the co-borrower fields. To resolve this issue: Open your borrower file in question within Point. Go to the co-borrower screen. Tab through EVERY field and press the backspace key to ensure that each field is blank. If there is anything in any of the fields, the system will look for a SSN which will not be there and return the error. After you have tabbed through every field, save the borrower file. Attempt to post the loan. The issue should be resolved. I posted a loan from my loan origination software, nothing happens. What am I doing wrong? If you have a popup blocking software, you will have to allow popups from trading.imx.com. In most cases, the loan will still post even though it seems nothing is happening. Sign in directly on www.imxexchange.com and go to your pending loans to see if your loan has posted. When attempting to post my loan from my Loan Origination software (Point, Genesis, Byte, Contour), a window pops up that says -"To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer with a blank internet page. Click here for options…)" What do I need to do to get my pricing? This is a new feature that is specific to Windows XP Service Pack 2's built in firewall. IMX Exchange uses an Active X plugin built with Java software. You have to configure your PC to allow use of this plug in. In the window, in which you receive the message, click the line that reads - Click here for more options… Three options will be displayed. Choose Allow Blocked Content. You will receive a dialog box that asks - Are you sure you want to let the file run active content? Select Yes. The page will refresh and the matches will be displayed. For complete information, please see IMX Exchange's online posting guide XpressNotes. About Us Contact Us All content Copyright 2008, IMX®, Inc. 3941 Park Drive, Suite 20-138, El Dorado Hills, CA 95762. By using our site, you agree to our Terms Of Use.
I successfully sign in through the IMX Website and press the go button, nothing happens. What am I doing wrong? You more than likely have a popup blocking software installed on your PC. Popular programs such as Yahoo! Companion, Google Toolbar and MSN toolbar have built in popup blockers. Windows XP Service pack 2 has a built in popup blocker integrated into Internet Explorer. Please set the software to allow popups from www.imx.com or disable the popup blocker. See your vendor specific software for instructions. I have a popup blocking software. Will it affect my use of IMX Exchange? Popup blocking software should be set to allow popups from www.imx.com. Once this has been set up there is no interference. The other option is to disable the popup blocking software while using IMX Exchange. When I try and sign in my screen stays locked with "One Moment Please…" How do I fix this? This is caused by a java version conflict. Do the following to correct this: Open an Internet browser window, Go to the Tool Menu at the top of the screen and choose Internet Options, Click on the advanced tab, you will see a checkbox that says Java 2 v1.4.2_03 for <applet> (requires restart). If you see this, go to 5 If you do NOT see this check this check box, you will need to install the Java plug in that is required. Go to www.java.com to complete the free download. On the java site, click on the Get It Now button and follow the instructions. After the download is complete, repeat one through three. Turn this checkbox off. Close your browser and open a new one. The problem should be fixed. I have posted a loan as a piggyback and want to uncheck the box. How do I do this? All data fields can be entered and edited at any time except for lien position and piggybacks. If you need to change wither one of these, you will have to cancel (delete) the loan from IMX Exchange and repost it. If this was posted directly from your loan origination software it is just a few mouse clicks. This should take care of the issue for you. I want to change the lien position of a loan and am not allowed to do so. How do I do this? All data fields can be entered and edited at any time except for lien position and piggybacks. If you need to change wither one of these, you will have to cancel (delete) the loan from IMX Exchange and repost it. If this was posted directly from your loan origination software it is just a few mouse clicks. This should take care of the issue for you. Are there any other methods of data input other than posting directly from loan origination software or manually keying in borrower information? IMX Exchange also accepts fannie mae format (DU 3.0 or higher) files. You may use the IMX Exchange import function to browse to and import the information stored in the DU files. You will be prompted upon the successful import of the file and if any required information is still missing. XpressPost (Posting from a Loan Origination Software) I get an invalid username message. What is wrong? Remember the Username and Password are case sensitive, e.g., JSmith. Enter your assigned Username and Password (by default the last 5 digits of your Social Security Number). How do I store/enter my IMX Username and Password in Calyx Point? Open a borrower file Click on Interfaces Select Internet Services Select IMX from the vendor drop down list Click on the Go To IMX button. The IMX Config menu will load. Click on the Enter UserID and Password button. Enter your UserID and Password. These are case sensitive. Press OK. The updated info has now been updated. I am posting a loan from Calyx Point and receive an "Invalid Social Security Error." How do I fix this? This error usually occurs when a co-borrower was added and then deleted. . This error will be returned when attempting to post a loan if there is any information including a blank character in ANY of the co-borrower fields. To resolve this issue: Open your borrower file in question within Point. Go to the co-borrower screen. Tab through EVERY field and press the backspace key to ensure that each field is blank. If there is anything in any of the fields, the system will look for a SSN which will not be there and return the error. After you have tabbed through every field, save the borrower file. Attempt to post the loan. The issue should be resolved. I posted a loan from my loan origination software, nothing happens. What am I doing wrong? If you have a popup blocking software, you will have to allow popups from trading.imx.com. In most cases, the loan will still post even though it seems nothing is happening. Sign in directly on www.imxexchange.com and go to your pending loans to see if your loan has posted. When attempting to post my loan from my Loan Origination software (Point, Genesis, Byte, Contour), a window pops up that says -"To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer with a blank internet page. Click here for options…)" What do I need to do to get my pricing? This is a new feature that is specific to Windows XP Service Pack 2's built in firewall. IMX Exchange uses an Active X plugin built with Java software. You have to configure your PC to allow use of this plug in. In the window, in which you receive the message, click the line that reads - Click here for more options… Three options will be displayed. Choose Allow Blocked Content. You will receive a dialog box that asks - Are you sure you want to let the file run active content? Select Yes. The page will refresh and the matches will be displayed. For complete information, please see IMX Exchange's online posting guide XpressNotes. About Us Contact Us All content Copyright 2008, IMX®, Inc. 3941 Park Drive, Suite 20-138, El Dorado Hills, CA 95762. By using our site, you agree to our Terms Of Use.
I have a popup blocking software. Will it affect my use of IMX Exchange? Popup blocking software should be set to allow popups from www.imx.com. Once this has been set up there is no interference. The other option is to disable the popup blocking software while using IMX Exchange. When I try and sign in my screen stays locked with "One Moment Please…" How do I fix this? This is caused by a java version conflict. Do the following to correct this: Open an Internet browser window, Go to the Tool Menu at the top of the screen and choose Internet Options, Click on the advanced tab, you will see a checkbox that says Java 2 v1.4.2_03 for <applet> (requires restart). If you see this, go to 5 If you do NOT see this check this check box, you will need to install the Java plug in that is required. Go to www.java.com to complete the free download. On the java site, click on the Get It Now button and follow the instructions. After the download is complete, repeat one through three. Turn this checkbox off. Close your browser and open a new one. The problem should be fixed. I have posted a loan as a piggyback and want to uncheck the box. How do I do this? All data fields can be entered and edited at any time except for lien position and piggybacks. If you need to change wither one of these, you will have to cancel (delete) the loan from IMX Exchange and repost it. If this was posted directly from your loan origination software it is just a few mouse clicks. This should take care of the issue for you. I want to change the lien position of a loan and am not allowed to do so. How do I do this? All data fields can be entered and edited at any time except for lien position and piggybacks. If you need to change wither one of these, you will have to cancel (delete) the loan from IMX Exchange and repost it. If this was posted directly from your loan origination software it is just a few mouse clicks. This should take care of the issue for you. Are there any other methods of data input other than posting directly from loan origination software or manually keying in borrower information? IMX Exchange also accepts fannie mae format (DU 3.0 or higher) files. You may use the IMX Exchange import function to browse to and import the information stored in the DU files. You will be prompted upon the successful import of the file and if any required information is still missing. XpressPost (Posting from a Loan Origination Software) I get an invalid username message. What is wrong? Remember the Username and Password are case sensitive, e.g., JSmith. Enter your assigned Username and Password (by default the last 5 digits of your Social Security Number). How do I store/enter my IMX Username and Password in Calyx Point? Open a borrower file Click on Interfaces Select Internet Services Select IMX from the vendor drop down list Click on the Go To IMX button. The IMX Config menu will load. Click on the Enter UserID and Password button. Enter your UserID and Password. These are case sensitive. Press OK. The updated info has now been updated. I am posting a loan from Calyx Point and receive an "Invalid Social Security Error." How do I fix this? This error usually occurs when a co-borrower was added and then deleted. . This error will be returned when attempting to post a loan if there is any information including a blank character in ANY of the co-borrower fields. To resolve this issue: Open your borrower file in question within Point. Go to the co-borrower screen. Tab through EVERY field and press the backspace key to ensure that each field is blank. If there is anything in any of the fields, the system will look for a SSN which will not be there and return the error. After you have tabbed through every field, save the borrower file. Attempt to post the loan. The issue should be resolved. I posted a loan from my loan origination software, nothing happens. What am I doing wrong? If you have a popup blocking software, you will have to allow popups from trading.imx.com. In most cases, the loan will still post even though it seems nothing is happening. Sign in directly on www.imxexchange.com and go to your pending loans to see if your loan has posted. When attempting to post my loan from my Loan Origination software (Point, Genesis, Byte, Contour), a window pops up that says -"To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer with a blank internet page. Click here for options…)" What do I need to do to get my pricing? This is a new feature that is specific to Windows XP Service Pack 2's built in firewall. IMX Exchange uses an Active X plugin built with Java software. You have to configure your PC to allow use of this plug in. In the window, in which you receive the message, click the line that reads - Click here for more options… Three options will be displayed. Choose Allow Blocked Content. You will receive a dialog box that asks - Are you sure you want to let the file run active content? Select Yes. The page will refresh and the matches will be displayed. For complete information, please see IMX Exchange's online posting guide XpressNotes. About Us Contact Us All content Copyright 2008, IMX®, Inc. 3941 Park Drive, Suite 20-138, El Dorado Hills, CA 95762. By using our site, you agree to our Terms Of Use.
When I try and sign in my screen stays locked with "One Moment Please…" How do I fix this? This is caused by a java version conflict. Do the following to correct this: Open an Internet browser window, Go to the Tool Menu at the top of the screen and choose Internet Options, Click on the advanced tab, you will see a checkbox that says Java 2 v1.4.2_03 for <applet> (requires restart). If you see this, go to 5 If you do NOT see this check this check box, you will need to install the Java plug in that is required. Go to www.java.com to complete the free download. On the java site, click on the Get It Now button and follow the instructions. After the download is complete, repeat one through three. Turn this checkbox off. Close your browser and open a new one. The problem should be fixed. I have posted a loan as a piggyback and want to uncheck the box. How do I do this? All data fields can be entered and edited at any time except for lien position and piggybacks. If you need to change wither one of these, you will have to cancel (delete) the loan from IMX Exchange and repost it. If this was posted directly from your loan origination software it is just a few mouse clicks. This should take care of the issue for you. I want to change the lien position of a loan and am not allowed to do so. How do I do this? All data fields can be entered and edited at any time except for lien position and piggybacks. If you need to change wither one of these, you will have to cancel (delete) the loan from IMX Exchange and repost it. If this was posted directly from your loan origination software it is just a few mouse clicks. This should take care of the issue for you. Are there any other methods of data input other than posting directly from loan origination software or manually keying in borrower information? IMX Exchange also accepts fannie mae format (DU 3.0 or higher) files. You may use the IMX Exchange import function to browse to and import the information stored in the DU files. You will be prompted upon the successful import of the file and if any required information is still missing. XpressPost (Posting from a Loan Origination Software) I get an invalid username message. What is wrong? Remember the Username and Password are case sensitive, e.g., JSmith. Enter your assigned Username and Password (by default the last 5 digits of your Social Security Number). How do I store/enter my IMX Username and Password in Calyx Point? Open a borrower file Click on Interfaces Select Internet Services Select IMX from the vendor drop down list Click on the Go To IMX button. The IMX Config menu will load. Click on the Enter UserID and Password button. Enter your UserID and Password. These are case sensitive. Press OK. The updated info has now been updated. I am posting a loan from Calyx Point and receive an "Invalid Social Security Error." How do I fix this? This error usually occurs when a co-borrower was added and then deleted. . This error will be returned when attempting to post a loan if there is any information including a blank character in ANY of the co-borrower fields. To resolve this issue: Open your borrower file in question within Point. Go to the co-borrower screen. Tab through EVERY field and press the backspace key to ensure that each field is blank. If there is anything in any of the fields, the system will look for a SSN which will not be there and return the error. After you have tabbed through every field, save the borrower file. Attempt to post the loan. The issue should be resolved. I posted a loan from my loan origination software, nothing happens. What am I doing wrong? If you have a popup blocking software, you will have to allow popups from trading.imx.com. In most cases, the loan will still post even though it seems nothing is happening. Sign in directly on www.imxexchange.com and go to your pending loans to see if your loan has posted. When attempting to post my loan from my Loan Origination software (Point, Genesis, Byte, Contour), a window pops up that says -"To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer with a blank internet page. Click here for options…)" What do I need to do to get my pricing? This is a new feature that is specific to Windows XP Service Pack 2's built in firewall. IMX Exchange uses an Active X plugin built with Java software. You have to configure your PC to allow use of this plug in. In the window, in which you receive the message, click the line that reads - Click here for more options… Three options will be displayed. Choose Allow Blocked Content. You will receive a dialog box that asks - Are you sure you want to let the file run active content? Select Yes. The page will refresh and the matches will be displayed. For complete information, please see IMX Exchange's online posting guide XpressNotes. About Us Contact Us All content Copyright 2008, IMX®, Inc. 3941 Park Drive, Suite 20-138, El Dorado Hills, CA 95762. By using our site, you agree to our Terms Of Use.
I have posted a loan as a piggyback and want to uncheck the box. How do I do this? All data fields can be entered and edited at any time except for lien position and piggybacks. If you need to change wither one of these, you will have to cancel (delete) the loan from IMX Exchange and repost it. If this was posted directly from your loan origination software it is just a few mouse clicks. This should take care of the issue for you. I want to change the lien position of a loan and am not allowed to do so. How do I do this? All data fields can be entered and edited at any time except for lien position and piggybacks. If you need to change wither one of these, you will have to cancel (delete) the loan from IMX Exchange and repost it. If this was posted directly from your loan origination software it is just a few mouse clicks. This should take care of the issue for you. Are there any other methods of data input other than posting directly from loan origination software or manually keying in borrower information? IMX Exchange also accepts fannie mae format (DU 3.0 or higher) files. You may use the IMX Exchange import function to browse to and import the information stored in the DU files. You will be prompted upon the successful import of the file and if any required information is still missing. XpressPost (Posting from a Loan Origination Software) I get an invalid username message. What is wrong? Remember the Username and Password are case sensitive, e.g., JSmith. Enter your assigned Username and Password (by default the last 5 digits of your Social Security Number). How do I store/enter my IMX Username and Password in Calyx Point? Open a borrower file Click on Interfaces Select Internet Services Select IMX from the vendor drop down list Click on the Go To IMX button. The IMX Config menu will load. Click on the Enter UserID and Password button. Enter your UserID and Password. These are case sensitive. Press OK. The updated info has now been updated. I am posting a loan from Calyx Point and receive an "Invalid Social Security Error." How do I fix this? This error usually occurs when a co-borrower was added and then deleted. . This error will be returned when attempting to post a loan if there is any information including a blank character in ANY of the co-borrower fields. To resolve this issue: Open your borrower file in question within Point. Go to the co-borrower screen. Tab through EVERY field and press the backspace key to ensure that each field is blank. If there is anything in any of the fields, the system will look for a SSN which will not be there and return the error. After you have tabbed through every field, save the borrower file. Attempt to post the loan. The issue should be resolved. I posted a loan from my loan origination software, nothing happens. What am I doing wrong? If you have a popup blocking software, you will have to allow popups from trading.imx.com. In most cases, the loan will still post even though it seems nothing is happening. Sign in directly on www.imxexchange.com and go to your pending loans to see if your loan has posted. When attempting to post my loan from my Loan Origination software (Point, Genesis, Byte, Contour), a window pops up that says -"To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer with a blank internet page. Click here for options…)" What do I need to do to get my pricing? This is a new feature that is specific to Windows XP Service Pack 2's built in firewall. IMX Exchange uses an Active X plugin built with Java software. You have to configure your PC to allow use of this plug in. In the window, in which you receive the message, click the line that reads - Click here for more options… Three options will be displayed. Choose Allow Blocked Content. You will receive a dialog box that asks - Are you sure you want to let the file run active content? Select Yes. The page will refresh and the matches will be displayed. For complete information, please see IMX Exchange's online posting guide XpressNotes. About Us Contact Us All content Copyright 2008, IMX®, Inc. 3941 Park Drive, Suite 20-138, El Dorado Hills, CA 95762. By using our site, you agree to our Terms Of Use.
I want to change the lien position of a loan and am not allowed to do so. How do I do this? All data fields can be entered and edited at any time except for lien position and piggybacks. If you need to change wither one of these, you will have to cancel (delete) the loan from IMX Exchange and repost it. If this was posted directly from your loan origination software it is just a few mouse clicks. This should take care of the issue for you. Are there any other methods of data input other than posting directly from loan origination software or manually keying in borrower information? IMX Exchange also accepts fannie mae format (DU 3.0 or higher) files. You may use the IMX Exchange import function to browse to and import the information stored in the DU files. You will be prompted upon the successful import of the file and if any required information is still missing. XpressPost (Posting from a Loan Origination Software) I get an invalid username message. What is wrong? Remember the Username and Password are case sensitive, e.g., JSmith. Enter your assigned Username and Password (by default the last 5 digits of your Social Security Number). How do I store/enter my IMX Username and Password in Calyx Point? Open a borrower file Click on Interfaces Select Internet Services Select IMX from the vendor drop down list Click on the Go To IMX button. The IMX Config menu will load. Click on the Enter UserID and Password button. Enter your UserID and Password. These are case sensitive. Press OK. The updated info has now been updated. I am posting a loan from Calyx Point and receive an "Invalid Social Security Error." How do I fix this? This error usually occurs when a co-borrower was added and then deleted. . This error will be returned when attempting to post a loan if there is any information including a blank character in ANY of the co-borrower fields. To resolve this issue: Open your borrower file in question within Point. Go to the co-borrower screen. Tab through EVERY field and press the backspace key to ensure that each field is blank. If there is anything in any of the fields, the system will look for a SSN which will not be there and return the error. After you have tabbed through every field, save the borrower file. Attempt to post the loan. The issue should be resolved. I posted a loan from my loan origination software, nothing happens. What am I doing wrong? If you have a popup blocking software, you will have to allow popups from trading.imx.com. In most cases, the loan will still post even though it seems nothing is happening. Sign in directly on www.imxexchange.com and go to your pending loans to see if your loan has posted. When attempting to post my loan from my Loan Origination software (Point, Genesis, Byte, Contour), a window pops up that says -"To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer with a blank internet page. Click here for options…)" What do I need to do to get my pricing? This is a new feature that is specific to Windows XP Service Pack 2's built in firewall. IMX Exchange uses an Active X plugin built with Java software. You have to configure your PC to allow use of this plug in. In the window, in which you receive the message, click the line that reads - Click here for more options… Three options will be displayed. Choose Allow Blocked Content. You will receive a dialog box that asks - Are you sure you want to let the file run active content? Select Yes. The page will refresh and the matches will be displayed. For complete information, please see IMX Exchange's online posting guide XpressNotes. About Us Contact Us All content Copyright 2008, IMX®, Inc. 3941 Park Drive, Suite 20-138, El Dorado Hills, CA 95762. By using our site, you agree to our Terms Of Use.
Are there any other methods of data input other than posting directly from loan origination software or manually keying in borrower information? IMX Exchange also accepts fannie mae format (DU 3.0 or higher) files. You may use the IMX Exchange import function to browse to and import the information stored in the DU files. You will be prompted upon the successful import of the file and if any required information is still missing. XpressPost (Posting from a Loan Origination Software) I get an invalid username message. What is wrong? Remember the Username and Password are case sensitive, e.g., JSmith. Enter your assigned Username and Password (by default the last 5 digits of your Social Security Number). How do I store/enter my IMX Username and Password in Calyx Point? Open a borrower file Click on Interfaces Select Internet Services Select IMX from the vendor drop down list Click on the Go To IMX button. The IMX Config menu will load. Click on the Enter UserID and Password button. Enter your UserID and Password. These are case sensitive. Press OK. The updated info has now been updated. I am posting a loan from Calyx Point and receive an "Invalid Social Security Error." How do I fix this? This error usually occurs when a co-borrower was added and then deleted. . This error will be returned when attempting to post a loan if there is any information including a blank character in ANY of the co-borrower fields. To resolve this issue: Open your borrower file in question within Point. Go to the co-borrower screen. Tab through EVERY field and press the backspace key to ensure that each field is blank. If there is anything in any of the fields, the system will look for a SSN which will not be there and return the error. After you have tabbed through every field, save the borrower file. Attempt to post the loan. The issue should be resolved. I posted a loan from my loan origination software, nothing happens. What am I doing wrong? If you have a popup blocking software, you will have to allow popups from trading.imx.com. In most cases, the loan will still post even though it seems nothing is happening. Sign in directly on www.imxexchange.com and go to your pending loans to see if your loan has posted. When attempting to post my loan from my Loan Origination software (Point, Genesis, Byte, Contour), a window pops up that says -"To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer with a blank internet page. Click here for options…)" What do I need to do to get my pricing? This is a new feature that is specific to Windows XP Service Pack 2's built in firewall. IMX Exchange uses an Active X plugin built with Java software. You have to configure your PC to allow use of this plug in. In the window, in which you receive the message, click the line that reads - Click here for more options… Three options will be displayed. Choose Allow Blocked Content. You will receive a dialog box that asks - Are you sure you want to let the file run active content? Select Yes. The page will refresh and the matches will be displayed. For complete information, please see IMX Exchange's online posting guide XpressNotes. About Us Contact Us All content Copyright 2008, IMX®, Inc. 3941 Park Drive, Suite 20-138, El Dorado Hills, CA 95762. By using our site, you agree to our Terms Of Use.
I get an invalid username message. What is wrong? Remember the Username and Password are case sensitive, e.g., JSmith. Enter your assigned Username and Password (by default the last 5 digits of your Social Security Number). How do I store/enter my IMX Username and Password in Calyx Point? Open a borrower file Click on Interfaces Select Internet Services Select IMX from the vendor drop down list Click on the Go To IMX button. The IMX Config menu will load. Click on the Enter UserID and Password button. Enter your UserID and Password. These are case sensitive. Press OK. The updated info has now been updated. I am posting a loan from Calyx Point and receive an "Invalid Social Security Error." How do I fix this? This error usually occurs when a co-borrower was added and then deleted. . This error will be returned when attempting to post a loan if there is any information including a blank character in ANY of the co-borrower fields. To resolve this issue: Open your borrower file in question within Point. Go to the co-borrower screen. Tab through EVERY field and press the backspace key to ensure that each field is blank. If there is anything in any of the fields, the system will look for a SSN which will not be there and return the error. After you have tabbed through every field, save the borrower file. Attempt to post the loan. The issue should be resolved. I posted a loan from my loan origination software, nothing happens. What am I doing wrong? If you have a popup blocking software, you will have to allow popups from trading.imx.com. In most cases, the loan will still post even though it seems nothing is happening. Sign in directly on www.imxexchange.com and go to your pending loans to see if your loan has posted. When attempting to post my loan from my Loan Origination software (Point, Genesis, Byte, Contour), a window pops up that says -"To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer with a blank internet page. Click here for options…)" What do I need to do to get my pricing? This is a new feature that is specific to Windows XP Service Pack 2's built in firewall. IMX Exchange uses an Active X plugin built with Java software. You have to configure your PC to allow use of this plug in. In the window, in which you receive the message, click the line that reads - Click here for more options… Three options will be displayed. Choose Allow Blocked Content. You will receive a dialog box that asks - Are you sure you want to let the file run active content? Select Yes. The page will refresh and the matches will be displayed. For complete information, please see IMX Exchange's online posting guide XpressNotes. About Us Contact Us All content Copyright 2008, IMX®, Inc. 3941 Park Drive, Suite 20-138, El Dorado Hills, CA 95762. By using our site, you agree to our Terms Of Use.
How do I store/enter my IMX Username and Password in Calyx Point? Open a borrower file Click on Interfaces Select Internet Services Select IMX from the vendor drop down list Click on the Go To IMX button. The IMX Config menu will load. Click on the Enter UserID and Password button. Enter your UserID and Password. These are case sensitive. Press OK. The updated info has now been updated. I am posting a loan from Calyx Point and receive an "Invalid Social Security Error." How do I fix this? This error usually occurs when a co-borrower was added and then deleted. . This error will be returned when attempting to post a loan if there is any information including a blank character in ANY of the co-borrower fields. To resolve this issue: Open your borrower file in question within Point. Go to the co-borrower screen. Tab through EVERY field and press the backspace key to ensure that each field is blank. If there is anything in any of the fields, the system will look for a SSN which will not be there and return the error. After you have tabbed through every field, save the borrower file. Attempt to post the loan. The issue should be resolved. I posted a loan from my loan origination software, nothing happens. What am I doing wrong? If you have a popup blocking software, you will have to allow popups from trading.imx.com. In most cases, the loan will still post even though it seems nothing is happening. Sign in directly on www.imxexchange.com and go to your pending loans to see if your loan has posted. When attempting to post my loan from my Loan Origination software (Point, Genesis, Byte, Contour), a window pops up that says -"To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer with a blank internet page. Click here for options…)" What do I need to do to get my pricing? This is a new feature that is specific to Windows XP Service Pack 2's built in firewall. IMX Exchange uses an Active X plugin built with Java software. You have to configure your PC to allow use of this plug in. In the window, in which you receive the message, click the line that reads - Click here for more options… Three options will be displayed. Choose Allow Blocked Content. You will receive a dialog box that asks - Are you sure you want to let the file run active content? Select Yes. The page will refresh and the matches will be displayed. For complete information, please see IMX Exchange's online posting guide XpressNotes. About Us Contact Us All content Copyright 2008, IMX®, Inc. 3941 Park Drive, Suite 20-138, El Dorado Hills, CA 95762. By using our site, you agree to our Terms Of Use.
I am posting a loan from Calyx Point and receive an "Invalid Social Security Error." How do I fix this? This error usually occurs when a co-borrower was added and then deleted. . This error will be returned when attempting to post a loan if there is any information including a blank character in ANY of the co-borrower fields. To resolve this issue: Open your borrower file in question within Point. Go to the co-borrower screen. Tab through EVERY field and press the backspace key to ensure that each field is blank. If there is anything in any of the fields, the system will look for a SSN which will not be there and return the error. After you have tabbed through every field, save the borrower file. Attempt to post the loan. The issue should be resolved. I posted a loan from my loan origination software, nothing happens. What am I doing wrong? If you have a popup blocking software, you will have to allow popups from trading.imx.com. In most cases, the loan will still post even though it seems nothing is happening. Sign in directly on www.imxexchange.com and go to your pending loans to see if your loan has posted. When attempting to post my loan from my Loan Origination software (Point, Genesis, Byte, Contour), a window pops up that says -"To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer with a blank internet page. Click here for options…)" What do I need to do to get my pricing? This is a new feature that is specific to Windows XP Service Pack 2's built in firewall. IMX Exchange uses an Active X plugin built with Java software. You have to configure your PC to allow use of this plug in. In the window, in which you receive the message, click the line that reads - Click here for more options… Three options will be displayed. Choose Allow Blocked Content. You will receive a dialog box that asks - Are you sure you want to let the file run active content? Select Yes. The page will refresh and the matches will be displayed. For complete information, please see IMX Exchange's online posting guide XpressNotes. About Us Contact Us All content Copyright 2008, IMX®, Inc. 3941 Park Drive, Suite 20-138, El Dorado Hills, CA 95762. By using our site, you agree to our Terms Of Use.
I posted a loan from my loan origination software, nothing happens. What am I doing wrong? If you have a popup blocking software, you will have to allow popups from trading.imx.com. In most cases, the loan will still post even though it seems nothing is happening. Sign in directly on www.imxexchange.com and go to your pending loans to see if your loan has posted.
When attempting to post my loan from my Loan Origination software (Point, Genesis, Byte, Contour), a window pops up that says -"To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer with a blank internet page. Click here for options…)" What do I need to do to get my pricing? This is a new feature that is specific to Windows XP Service Pack 2's built in firewall. IMX Exchange uses an Active X plugin built with Java software. You have to configure your PC to allow use of this plug in. In the window, in which you receive the message, click the line that reads - Click here for more options… Three options will be displayed. Choose Allow Blocked Content. You will receive a dialog box that asks - Are you sure you want to let the file run active content? Select Yes. The page will refresh and the matches will be displayed. For complete information, please see IMX Exchange's online posting guide XpressNotes. About Us Contact Us All content Copyright 2008, IMX®, Inc. 3941 Park Drive, Suite 20-138, El Dorado Hills, CA 95762. By using our site, you agree to our Terms Of Use.
For complete information, please see IMX Exchange's online posting guide XpressNotes.
